Trying to Get Help for Mum: The Struggles of the Care System

In this honest and powerful video, the speaker shares what it’s really like to try and get proper care for a vulnerable mother. They talk about how hard it was to get consistent, caring support from home care providers—and how emotionally draining the whole process was.

They open up about being unfairly labelled as “confrontational” simply for speaking up, and how some care providers were defensive and untrustworthy. The video also points out how poorly trained many carers are when it comes to handling sensitive and complex care needs. Throughout, there’s a strong message about how much families end up doing on their own, with very little help from care services.