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Real Care Deal is Norfolk's Ethical Framework

* The graphic above was co-produced with the community.

Interview with Norfolk County Council's principle in charge Ian Wake

Here is a recent conversation with Norfolk County Council’s Director in charge of adult social care. We find out his vision and determination to centre in the human experience and how we work together as humans. 

We have lots of stories from many members of the community. We have spoken with users of care services, care providers, care staff and other individuals who work in the sector. Click the link to watch the stories. The heartbeat of the website.

Watch, Listen, Read™

Nat ClarksonOur Digital Lead, Nat Clarkson, is the creator of the Watch, Listen, Read™ format—a proprietary multi-sensory engagement model designed to transform accessible communication. Currently being adopted across the East of England, this innovative model is now being prototyped here at Norfolk County Council. Norfolk’s Real Care Deal is proud to support this pioneering work, with a full launch scheduled for 2026.

News: Topic Of The Month Launching in 2026 - Here's two to give you a taster!

August Topic of the Month: Real Care Deal

In August we explored the news from the recent Real Care Deal roadshow across Norfolk. Please click the butten below to load the post. 

September Topic of the Month: Communication

Hear what people have told us about how we communicate as a Council and their ideas about how we can improve.  Please click below to open the page.

Share your views and get involved!

We would love to hear from you so please use the contact form to share your ideas and feedback about the website.