Under One Roof work towards keeping people safe.

They talk about how this is achieved by building trust through non judgmental relationship where residents feel accepted. The way they work with addiction may seem odd to some people but they understand that people need to and will make their own choices.

They give several examples of how through nurturing relationships with residents it has saved lives. Residents have the confidence to share deeper conversations and share when they need help.

She tells the story of one person who had injected spiked heroin. Only because they felt comfortable enough to say they were concerned for themselves they got the emergency help they needed before it was too late.