Jac and Baz talk about how the care system and staff are overworked, under pressure and don’t have enough time to give good care or enough staff to do so.

They talk about their experience of one care home Jac went into not having a nurse on site as promised, but a nurse on call instead and how this made them feel, with Baz feeling he let Jac down or she would not have medical attention when required.

They feel that some care homes focus on getting the ‘bodies’ in to make money. This is made worse by in some cases not having the right staff, staff doing things they are not qualified to do and general lack of care staff. They feel much more focus on investment is needed rather than financial turnover.