Jac expresses that to her being more human means that she has a purpose, she has an opinion and reason to be here. Jac and Baz explain that shortly after moving from Ipswich and bought there home to be mortgage free, get out more, things changed dramatically due to Baz having a heart attach and then Jac becoming ill. 

Jac/Baz notes the different experiences/attitudes of hospitals and care homes; not reading notes and Doctors seeing her as a case study rather than a person with her own knowledge, leaving her feeling as though what she felt and thought does not count – and not treated like a person with agency.