Gina and Ian give final thoughts. Ian notes the unique opportunity NR Care has has working with an independent living provider from scratch, promotion of working in this way whilst maintaining stability. Gina talks about the need that when transitioning to working alongside care providers coming in, it is important to create a environment that is welcome for carers coming in.

So they know the door is open for a chat for any worries about residents can be supported pro-actively.

Gina highlights the importance of residents choice in deciding which care provider the The Great Hospital brought in.

Final words reflect on the need for greater communication from social care following hospital discharge when residents who need medical care return to The Great Hospital with a separate care package in place and how this could work better if it was more joined up.